Cathie O'Brien OD Consultant, Psychotherapist, Supervisor & Trainer 

  Specialising in organisations who work with vulnerable people in challenging environments 

 Safeguarding

A whole service/systems approach to emotion-regulation

Cathie O'Brien abides by Hampshire County Councils Child Protection Policy www.hants.gov.uk.
There are four main categories of abuse: Physical abuse, Sexual abuse, Emotional abuse and Neglect.
For further information please visit www.hants.gov.uk.

Dealing with Concerns of abuse: If you are concerned that a child is being abused contact Children’s Services during office hours on 0300 555 1384 and out of hours including Weekends and Bank Holidays on 0300 555 1373. For emergencies call 999.

Other Numbers:
NSPCC 0808 800 5000.
Child line 0800 1111

LADO Where there are concerns, suspicions or allegations of abuse, regarding someone who works with children, then contact The Local Authority Designated Officer (LADO) on 01962 876364 or for further information refer to www.hants.gov.uk. For general concerns about a member of staff, not related to abuse, you should use the complaints procedure for that agency or organisation.

Complaints about HAPTS: Any complaint about Cathie O'Brien or HAPTS needs, ideally and in the first instance, to be made to Cathie O’Brien or to the organisation that is commissioning the work from HAPTS. If you are still dissatisfied you can contact The UKCP (UK Council for Psychotherapy) on 02070149964 and ask for their complaints department.

Your records: Cathie O'Brien uses a secure client management system called bacpac developed by Mayden.  Mayden has over 10 years’ experience developing protected software for the NHS. They have been endorsed by the BACP and have been vetted by the NHS and MOD to host confidential information.

ICO (Information Commissioners Office)  is the Office responsible for the enforcement of The Data Protection Act 1998: www.ico.org.uk. Cathie O'Brien is registered with the ICO as a Data Controller and all service users and  clients records are owned by Cathie O'Brien. If commissioners or clients would like access to any records they will need to discuss this with Cathie or go through the data protection process, please see the ICO link in order to follow this process correctly.